Einar Thorsen

Professor of Journalism and Communication at Bournemouth University

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Why (and how) we’re changing commenting on independent.co.uk

25 May, 2010 by Einar Thorsen Leave a Comment

Jack Riley:

what we're trying to achieve with the new comment system is bigger than just the (admittedly excellent) [Disqus] system we're putting in place. It's about first of all letting people authenticate their commenting using systems with which they're already familiar (in Facebook's case, that's 400 million people worldwide and counting), and secondly, it's about restoring your trust in our comments section, so that some of the really great submissions we get on there rise to the top, the bad sink to the bottom, and the ugly – the spam and abuse that are an inevitable adjunct of any commenting system – don't appear at all.

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Filed Under: Links Tagged With: comments, independent, jackriley

Analysis: With work, comments can be a worthwhile addition to news sites – Editors Weblog

22 April, 2010 by Einar Thorsen Leave a Comment

    Analysis: With work, comments can be a worthwhile addition to news sites – Editors Weblog

    Alexandra Jaffe on comments associated with online news:

    "But most website editors agree: comment boards have too much potential to get rid of them entirely. The comments on an article offer journalists a valuable link to their readers, where readers can guide coverage, point out mistakes, and sometimes offer valuable tips and sources.

    […]

    Interactivity is key because news media is a business; newspapers must listen to their readers if they are to keep them as consumers.

    […]

    But how can editors ensure that the comments add rather than detract value from the article? News sites and blogs across the web have tried a number of different strategies, but the rules and regulations for online commenting are still in their formative stages. Across the comment boards, there seem to be four overarching themes in comment moderation that will likely shape the future of online commenting: Timing, trust, identity and incentives."

    Del.ici.us tags: ugc alexandrajaffe comments onlinenews onlinejournalism trust identity moderation

Filed Under: Links Tagged With: alexandrajaffe, comments, identity, moderation, onlinejournalism, onlinenews, trust, ugc